Privacy Policy
Effective date: June 2026 | À LA MODE Limited
À LA MODE Limited ("we", "us", "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
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What Information We Collect
- Full name, email, phone number and physical address
- Payment information (processed securely via Shopify Payments — we do not store card details)
- Order and rental history
- Photo ID (for high-value orders, where requested)
- Photos you share of yourself wearing our Products
- Communications you send us
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How We Use Your Information
- Process and fulfil your rental orders
- Communicate about your booking, returns and any issues
- Prevent fraud and verify identity
- Send marketing communications (with your consent)
- Use photos you share for marketing (see clause 5)
- Comply with legal obligations
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Sharing Your Information We do not sell your personal information. We may share it with Shopify (our platform), NZ Post/couriers, payment processors, and legal/debt recovery services if required.
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Photography and Marketing By renting, you grant us a non-exclusive licence to use photos you share of yourself wearing our Products for marketing. This includes photos shared via social media tags (e.g. @alamodedressrentals on Instagram). To opt out, email alamodedressrentals@gmail.com.
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Your Rights Under the Privacy Act 2020 you may request access to, correction of, or deletion of your personal information. Contact us at alamodedressrentals@gmail.com.
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Security Payment information is handled by Shopify Payments and is PCI-DSS compliant.
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Changes We may update this policy at any time. Changes take effect when published.
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Contact & Complaints Email: alamodedressrentals@gmail.com If unsatisfied, contact the Office of the Privacy Commissioner at privacy.org.nz.